Refund Policy
🔁 Returns & Refunds Policy
Effective Date: [Insert Date]
At Harness, we maintain strict quality control and ensure that all our products—especially agro items like Groundnut Oil Cake—are freshly packed, tested, and dispatched in good condition.
❌ No Returns or Refunds
Due to the perishable and consumable nature of our products, we do not accept returns or issue refunds under any circumstances, including:
Change of mind
Incorrect product ordered by customer
Product not meeting personal expectations
Shipping delays caused by third-party logistics
📦 Damaged or Wrong Product?
While we do not accept returns, if you receive a product that is:
Physically damaged during transit, or
Incorrect item delivered
Please contact us within 24 hours of delivery with photo/video proof via WhatsApp or email. We will review the case and provide a replacement if eligible.
